Microsoft Dynamics 365
A flexible, customisable solution to suit everyone's business needs
Streamline operations, enhance customer engagement, and drive growth with Dynamics 365.
Transform Operations with Dynamics 365.
A set of cloud-based Software as a Service (SaaS) applications and services that combines both Customer Relationship Management and ERP components.
Profitability.
Increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions.
Personalised Service.
Deliver a more personalised service by understanding customer preferences and history to enable technicians to work hands-free by using innovative technology.
Appointment Tracking.
Dynamics 365 helps you provide customers with real-time technician location tracking and appointment reminders. The CRM enables you to share quotes, contracts, and scheduling information quickly and easily. It also lets customers self-schedule appointments and monitor service with a customer portal.
Engage and Collaborate on Strategic Deals
Deliver a more personalised service by understanding customer preferences.
Audience Targeting
Target matched audiences based on LinkedIn interactions.
Multichannel Marketing
Utilise various channels such as email, social media, phone calls and adverts to keep your brand on people's minds.
Personalised User Workflows
Create personalised workflows for each stage of your buying experience.
Lead Nurturing
Set up workflows that adjust to your leads' behaviors. Ensures a timely and relevant follow up, keeping your leads feel engaged without being overwhelmed
Why Dynamics 365?
CRMs and ERPs aren’t just about choosing solutions for sales and service automation.
Dynamics 365 Project Lite
For businesses providing professional services, with fixed price or time and material projects.
Dynamics 365 Business Central
Business Central connects easily with the customer engagement modules to provide a lead-to-cash solution across the business.
Dynamics 365 Field Service
For businesses providing services with off-site remote teams. Enables dispatch of the right resource, at the right time, and in the right place.
Dynamics 365 Customer Service
A customer service essential, enable your support and service teams to keep track of cases, and deliver a personalised user experience; let your team keep track of contracts and service levels with ease.
Dynamics 365 Marketing
A customer service essential, enable your support and service teams to keep track of cases, and deliver a personalised user experience; let your team keep track of contracts and service levels with ease.
Dynamics 365 Sales
Provides a 360-degree view of interactions with prospects through to customers across the sales and marketing lifecycle.
Dynamics 365 Capabilities
Focus on building and maintaining the customer relationships that matter most.
